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Regulatory Statement

Statement - 28.03.24 - Regulated Services

We are reaching out to address a matter of importance concerning one of our financial promotions you may have recently viewed. It has come to our attention that some of our promotional material did not fully comply with the Financial Conduct Authority (FCA) standards. Specifically, this pertains to an advertisement that might have influenced your decision in lodging a claim with our legal panel.

First and foremost, we want to express our sincere apologies for any inconvenience or confusion this may have caused. Upholding regulatory compliance and ensuring the clarity and accuracy of our communications are paramount to us. Upon discovering this oversight, we have taken immediate steps to correct the advertisement in question and have conducted a thorough review of our promotional materials to prevent such occurrences in the future.

Should you have any concerns or require further clarification about the claim service or the terms outlined in the advertisement, our dedicated customer support team is here to assist you at clientservices@fairweatherclaims.co.uk. We are committed to resolving any queries you may have promptly and efficiently.

If, after your review, you feel that the service we provide is not right for you, we will discuss all available options with you, including but not limited to cancellation of your claim.

Important Information